Terms and Conditions

This page sets out the Internet Reservations Sales Conditions for the Hotel Milano Scala.

The Site is available only to individuals and entities that can form legally binding contracts under applicable law. Without limiting the foregoing, the Site and the services offered by the Site are not available to minors. You must be eighteen (18) years of age or older to book a room on this website. If you are under the age of eighteen, you may contact the hotel directly for assistance.
You also warrant that You are legally authorized to make the travel reservations and/or purchases for either Yourself or for another person for whom You are authorized to act. You may only use this Site to make legitimate reservations or purchases and shall not use this Site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand. Please find below the conditions for Internet Reservations and the general sales conditions for Hotel Milano Scala.


Rates are in Euros and include overnight and breakfast arrangement, VAT 10% and taxes. Selected price does not include any extra charge such as minibar, telephone, or any other service available at the Hotel that must be paid.

Reservation and payment information:
You can verify current Hotel rooms availibility by simply clicking on the button VERIFY.
Once availibility has been confirmed, you will have to insert your credit card details (number and expiration date) to ensure room reservation : right after you will receive an e mail confirming reservation details such as dates of stay and rates. IMPORTANT: No payment is taken from your credit card, all payments are made upon departure from our hotels, except for “ADVANCED PURCHASE RATES”

Payments and guarantees
Hotels require credit card details in order to guarantee your reservation. Be assured that we take our responsibility regarding your credit card information very seriously. We use the industry standard (www.worldhotels.com) technology to encrypt your credit card details. Therefore we can guarantee that every transaction made is 100% safe. Payment of services is required on departure day.

Reservation’s cancellation and amendments
In case you need to cancel your stay, please click on the VERIFY button: in the right part of the screen, click on " CANCEL OR MODIFY EXISTING RESERVATIONS ". Insert afterwards the reservation code you received when confirming reservation together with your credit card details. Once your details are filled in, click on the button “show booking” and modify or cancel reservation according to your needs.

Cancellation policy
Cancellations free of penalties within 6 P.M. of the day prior to the arrival. For cancellations received over this time limit the first night will be charged as “NO SHOW”.

Children up to 4 years old are free of charge if sharing the room with their parents.

Privacy Policy
We take our responsibility regarding your privacy, very seriously. The information we request when making your reservation, is requested in order to offer you a professional service. Under no circumstances will we distribute customer information to others, except in the unlikely event that the law obliges disclosure.
Your contact data is used to make the hotel internet reservation. This data will be used in order to identify you upon arrival and to contact you in the extremely unlikly case of changes to the reservation.
We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed to prevent personal data misuse and unauthorised access. Please have a look to our Privacy section for further information.

Our website has been compiled in good faith but you should always verify information before you act upon it. Under no circumstances shall we be liable for any indirect or consequential loss of profit, as a result of using our services. The copyright of the material contained in this website belongs to our licensors, unless otherwise stated. Downloading information from our website is permitted for personal use only. Italian law will be applied to any litigations.